Insurance Claims Guides & Resources

Understanding insurance claims can help businesses respond more effectively when something goes wrong. Explore our claims guides and articles covering common claim scenarios, documentation, policy conditions, exclusions and practical considerations when making an insurance claim.

In this section, you’ll find practical information on business insurance claims, claims documentation, policy requirements and common issues that may arise during the claims process. Our articles are designed to help Australian businesses better understand what to expect before, during and after a claim.

For help with an existing claim, see how GIS supports clients through the claims process.


Get Claims Assistance

Need help with an existing claim?

For assistance notifying or managing an insurance claim, visit our Insurance Claims Assistance page.


Insurance Claims Assistance