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Service Station

Service Station Insurance

Running a service station means managing multiple risks daily – from fuel handling to customer safety and equipment reliability. Your business deserves specialised service station insurance protection that covers all aspects of your operation, ensuring you can focus on serving your customers with confidence.

Service stations face unique risks every day, from fire hazards and environmental concerns to theft and liability. That’s why having the right insurance is crucial. At Global Insurance Solutions, we arrange insurance for service station businesses​ designed to meet the needs of Australian operators. With our expert team on your side, you can feel confident knowing your business is protected against life’s uncertainties.

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Gas station insurance

Why Service Station Insurance Matters?

Your petrol service station is more than just a stop for fuel—it’s a dynamic business that brings together retail operations, automotive services, and fuel management. This unique combination of activities comes with its own set of risks, making tailored insurance for service stations an essential safeguard.

Whether you’re running a small regional petrol station or a large metropolitan service centre, having the right petrol service station risk insurance ensures you’re protected from unforeseen events such as property damage, equipment breakdowns, and liability claims. 

A petrol station insurance policy provides coverage that extends beyond basic protections, offering specialised support for risks like environmental liability, fuel leaks, and accidents on your premises. Service station liability insurance also helps you manage potential claims from customers or third parties, ensuring your business remains financially secure. 

Investing in comprehensive service station business insurance allows you to focus on running your business with confidence, knowing that your operations are backed by robust protection tailored to the unique needs of your industry.

Property and Equipment Protection

Property and Equipment Protection

From fuel pumps to diagnostic equipment, your station relies on expensive machinery to operate. We can arrange coverage for equipment breakdown, theft, and damage, minimising disruption to your business operations.

Public Liability Safeguards

Public Liability Safeguards

With hundreds of customers visiting your premises daily, public liability protection is crucial. We can arrange coverage that extends to slip-and-fall incidents, vehicle damage claims, and other customer-related risks specific to service stations.

Business Interruption Security

Business Interruption Security

If an incident forces your station to temporarily close, business interruption insurance helps maintain your cash flow, covering ongoing expenses and lost income during the recovery period.

Environmental Risks

Environmental Risks

Fuel storage and handling unique environmental challenges. Our insurance solutions cover cleanup costs and environmental damage liability, ensuring you're protected against accidental spills or leaks.

Customised Coverage Options

Our Comprehensive Protection Includes:

Essential Coverage

  • Fire and theft protection
  • Malicious damage coverage
  • Business Interruption 
  • Public and product liability
  • Cash-on-site protection
  • Glass Replacement

Specialised Add-ons

  • Tobacco and cigarette stock coverage
  • Alcohol inventory protection
  • Electronic equipment breakdown
  • Machinery breakdown insurance
  • Workers Compensation insurance

Flexible Solutions for Every Budget

Whether you run a small independent station or a larger operation, we’ll tailor your coverage to match your specific needs and budget. Our bespoke insurance solutions ensure you only pay for the protection your business requires.

Key Risk Factors for Petrol Stations

Petrol stations are a common sight in many countries, providing fuel for vehicles and convenience items for customers. However, they also come with a variety of risks that must be managed to ensure the safety of employees and customers. The most common risks associated with petrol stations include:

Fire

Risk: Petrol stations handle highly flammable fuels, making fire one of the most significant hazards. A small spark, electrical fault, or fuel spill can ignite a dangerous blaze.

Challenges:

  • Strict compliance with fire safety regulations.
  • Maintaining fire suppression systems and extinguishers.
  • Ensuring staff and customers follow safety protocols to prevent ignition sources.
  • High costs of damage repair and business recovery after a fire.

Loss or Damage to Equipment

Risk: Fuel dispensers, point-of-sale systems, refrigeration units, and other essential equipment are vulnerable to damage from accidents, misuse, or wear and tear.

Challenges:

  • Unexpected repair or replacement costs.
  • Disruptions in daily operations leading to lost revenue.
  • Dependence on third-party suppliers for maintenance and repairs.

Slips, Trips, Accidents, and Falls

Risk: Service stations are high-traffic areas where fuel spills, rainwater, or debris can create hazardous conditions, increasing the risk of accidents for both employees and customers.

 

Challenges:

  • Potential liability claims from injured customers or staff.
  • Increased insurance premiums due to frequent incidents.
  • Reputation damage if the business is perceived as unsafe.



Theft and Burglary

Risk: Cash transactions, fuel theft, and shoplifting are common risks for service stations, especially those operating 24/7.

Challenges:

  • Financial losses from stolen goods or cash.
  • Safety risks for staff, particularly during armed robberies.
  • Cost of security upgrades such as CCTV, alarm systems, and reinforced cash handling procedures.

Business Interruption

Risk: Unexpected events such as equipment breakdowns, supply chain disruptions, or natural disasters can halt operations, leading to financial losses.

Challenges:

  • Loss of income during downtime.
  • Retaining customer trust after prolonged closures.
  • Managing fixed expenses (rent, wages, utilities) despite halted operations.

Malicious Damage

Risk: Acts of vandalism, deliberate property damage, or protests can result in costly repairs and operational disruptions.

Challenges:

  • Repair costs and insurance claims.
  • Security risks for staff and customers.
  • Delays in business recovery, affecting profitability.

Equipment or Machinery Breakdown/Failure

Risk: Essential systems such as fuel pumps, refrigeration, and point-of-sale terminals can break down, leading to significant business disruptions.

Challenges:

  • Expensive repairs or replacements.
  • Customer dissatisfaction due to delays or service interruptions.
  • Compliance issues if essential safety equipment fails.

Pollution Incidents

Risk: Fuel leaks, spills, or improper waste disposal can lead to environmental contamination, resulting in legal penalties and cleanup costs.

Challenges:

  • Heavy fines and legal action from environmental authorities.
  • Expensive decontamination and site restoration efforts.
  • Damage to brand reputation and public trust.

Storm Damage

Risk: Severe weather events, including hail, flooding, and high winds, can cause structural damage, electrical failures, and fuel contamination.

Challenges:

  • Increased repair and maintenance costs.
  • Disruptions in fuel supply and station operations.
  • Safety hazards for staff and customers during extreme weather.

Accidental Damage from Customers Vehicles

Risk: Vehicles colliding with fuel pumps, storefronts, or other infrastructure can cause physical damage and safety hazards.

Challenges:

  • Costly repairs to damaged property and fuel dispensers.
  • Potential liability issues if injuries occur.
  • Operational downtime while repairs are being completed.

Environmental Liability from Storage Tank Incidents

Risk: Leaks or spills from on-site storage tanks can lead to environmental contamination, affecting soil, groundwater, and surrounding ecosystems.

Challenges:
  • Significant clean-up costs and environmental remediation expenses.
  • Legal liability for third-party bodily injury and property damage.
  • Fines and penalties resulting from regulatory violations.
  • Reputational damage due to environmental harm or non-compliance.
  • Business interruption during environmental investigations or repairs.

We can also assist you with Storage Tank/Environmental Impairment Liability Insurance to protect against sudden and gradual environmental liabilities arising from a storage tank at a covered location.

Things to know

When insuring your service station, it’s essential to review your policy every 6 to 12 months. This ensures your coverage remains up to date and accounts for any changes in your business operations or risks. Working with an experienced insurance broker can help you secure comprehensive insurance for your service station while identifying and addressing potential areas of underinsurance.

Common areas often overlooked include Gross Profit (Business Interruption) and asset values such as buildings, stock, and contents. Many insurance policies for service station businesses also include clauses like the ‘Average’ or ‘Co-Insurance’ clause, which can reduce claim payouts if underinsurance is identified. Additionally, petrol station owners may face higher premiums due to perceived risks such as construction type, fire prevention systems, security measures, location, and the scale of operations.

To manage your insurance costs, consider taking proactive steps to minimise risks. Maintaining a clean claims history and implementing robust safety and protection measures can help you save on premiums. By prioritising risk prevention and working with a trusted broker, you can ensure your service station insurance provides optimal coverage for your business needs.

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Our Services

Our policies are tailored to the needs of full service station sites, commission/franchise operators, and third-party leaseholders. We understand that petrol station owners must create a safe and secure environment for their customers, employees, and business.
That’s why we arrange comprehensive coverage for service stations, protecting them from a range of risks.

We can also review the insurance requirements under your lease agreements to ensure you are insured correctly.

Service station owners looking for a competitive quote on their insurance renewal can turn to Global Insurance Solutions. We understand the unique needs of service stations and are able to provide tailored solutions that meet their budget requirements.

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All of the coverage, without the worry

Talk to us today to discuss your business insurance requirements, We offer straightforward advice that will result in peace of mind for you, and a business insurance package that keeps your business covered from all angles. Get in touch by calling

1300 710 665